Owning a Problem

Call for problem owners. It is essential for every problem to have a problem owner (PO). It is this problem owner who will choose the solution that suits his resources map (6Ms and time). The PO is critical because otherwise the teams will have not have the necessary momentum to reach the finish line and side step hurdles. A problem without an owner is a baby without a mother. The Problem Owner Owner • owns the issue • describes it • directs the content of the meeting by: contributing wishes and ideas, selecting the avenues to explore, paraphrasing ideas to check understanding before evaluating • evaluates constructively • decides when a solution has been reached • commits to next action The team is working with and for this person. The problem owner is responsible to get as much as possible from the team. How the problem owner interacts with team members and their ideas will have a profound impact on the productivity of the group, so it is important that interaction with the team members is designed to increase their involvement.

Innovation

Innovation deals with bringing in new methods and ideas resulting in required changes leading to successful innovation. The term innovate derives from a Latin word which means, ‘to renew’. Creativity and Innovation are different in principle. Creativity is the spark and Innovation is the fire in the fireplace which cooks and bakes. Planned innovation requires analysis, systems and hard work. Creativity is divided into four components: the creative person, the creative process, the creative product and the creative environment. Why Innovate? Innovation turns problems and inconveniences into profitable elements of a business. The mightiest of modern organizations have been built in a few short years through the power of information and the human mind. Helping to manage human imagination, to develop creative solutions, will be the secret of winners in the future. Innovation can be seen in every field and every sector. Corporations that adopt innovation as a way of life never need to compete. Theirs is the path where no one has gone before; the path which leads to untold success. ‘There are no limitations to the possibilities of the human mind. Microsoft’s only factory asset is the human imagination,’ Frank Moody.

Culture of Innovation

The culture of innovation in large companies is always a systematic long term process gradually involving all key players in the company through small commando teams of between 5-7 people. Beginning with building the intangible positive field, it involves the systematic practice of thinking tools, the formula for thinking out of the box. The tools are embedded like gems in the necklace of the positive field. Regular practice of the tools makes them a part of your mental software. It becomes as much a part of you as breathing. To think systematically, every day is not a normal habit. One has to make the effort. Involving others makes it easier because thinking as an interactive activity is far simpler than thinking alone. The ping pong of team interaction helps keep new ideas in the air, while developing them. As in weight watchers, the support of the team is critical for sustained innovation. Some people ask, how one can go through this whole process and get any work done. The answer is simple. While learning to drive one has to keep so many separate actions in mind. But once you have learnt to drive, most of these actions become automatic. Often, you are almost on auto pilot, as you think of the day ahead. The same thing happens once the process of Innovation and the thinking tools are internalized.

Culture of Innovation

The culture of innovation in large companies is always a systematic long term process gradually involving all key players in the company through small commando teams of between 5-7 people. Beginning with building the intangible positive field, it involves the systematic practice of thinking tools, the formula for thinking out of the box. The tools are embedded like gems in the necklace of the positive field. Regular practice of the tools makes them a part of your mental software. It becomes as much a part of you as breathing. To think systematically, every day is not a normal habit. One has to make the effort. Involving others makes it easier because thinking as an interactive activity is far simpler than thinking alone. The ping pong of team interaction helps keep new ideas in the air, while developing them. As in weight watchers, the support of the team is critical for sustained innovation. Some people ask, how one can go through this whole process and get any work done. The answer is simple. While learning to drive one has to keep so many separate actions in mind. But once you have learnt to drive, most of these actions become automatic. Often, you are almost on auto pilot, as you think of the day ahead. The same thing happens once the process of Innovation and the thinking tools are internalized.

The Road Map to Transformation

To create an initiative to be led by team leaders and their ideas, so that their youthful, proactive innovations can transform the organization creating a positive climate and using the 47 thinking tools.  The present system is geared to do the opposite: it seeks to fit them into the existing traditional system.  There is also a need to take senior and middle management along if this is to work. Mentors should be part of the process of innovation.  An Innovation champion will be chosen from the group, who will steer the Innovation Initiative facilitated by an Innovation Trainer.  Innovation Stars will be made responsible for innovative actions. This will be a part of individual KRAs with feedback and rewards systems.

Survey To Increase Your Happiness

A recent happiness survey shows that hairdressers have the highest levels of happiness at work! The reason? They are in direct touch with their customers. Chris Humphries, Director General of City and Guilds U.K., says: Nowadays, job satisfaction and happiness is about fulfilling your potential, tapping into your own creativity and feeling that you can make a difference. Many are exchanging their desk-bound jobs for vocations that enable them to be hands-on, use their brains and be in change of their own destiny. In a Guardian article by Laura Smith, two out of five hairdressers described themselves as extremely happy. She gives two reasons: 1. Creativity 2. Contact with customers Blog - Necessity is the mother of innovation A small bank, which did not have the funds to pay for expensive real estate, came up with the idea of using other people’s premises: schools, petrol pumps and super-markets. Then they moved seamlessly into a growth path, starting thousands of ATMs and mobile banks. Today, they are one of the largest banks in India. More recently, many banks have introduced the concept of 24-hour direct banking with business being carried out by anonymous people at the end of a telephone. This is neutralizing the competitive advantage, which established banks enjoyed by virtue of functioning from prime sites in Mumbai.

Enhance a Positive Field

• Light a fragrant agarbathi or use an aroma therapy diffuser. • Open all the windows and let in the sunlight. • Call a friend who really likes you and just bathe in the unconditional positive field of friendship. • Turn on your favorite music and let it pour over you and into your mind and heart. • Try to organize a car pool or transport van for team members. • Organize an outing with the team. • Organize joint shopping expedition for a limited value. • Eat together during lunch, specially for a weekly treat. • Have a well-decorated office. • Organize a movie screening.